Dear Customer:

We are pleased to announce that Dixie-Net has purchased Ayrix Technologies, Inc., a subsidiary of Big Net Holding Company, and is now your Internet service provider.

Dixie-Net, the Communications Provider of the South, is a Mississippi-based company that values your business and will work hard to meet your needs.

We offer new members of the Dixie-Net family a promise: Our customer service will be superior and our network will be expanded to meet the future so we can be your communications partner for years to come.

As a new Dixie-Net customer you will notice some immediate advantages. Our Dixie-Net Help Desk operates 24 hours a day, seven days a week and is staffed by a team that is always more than willing to help its customers. And, nationwide dial-up service is available to all our customers.

Dixie-Net's acquisition of Ayrix will cause no immediate change in your service or billing and you will continue to use the same dial-up method. We will be updating customers in the coming weeks of new opportunities in capabilities and service that will be available.

Dixie-Net is a different breed in this era of faceless communications companies. Dixie-Net was founded in Ripley, Mississippi in 1996 so that friends and neighbors in the rural community could have access to the wealth of information available through the Internet.

Today, Dixie-Net serves more than 20,000 customers in Mississippi in places large and small and is continually searching for ways to offer our friends and neighbors throughout the rest of the state better service and more value.

We are glad you are a Dixie-Net customer and hope you will not hesitate to contact Customer Service at 1-888-434-8364, or visit our help desk website at www.dixie-net.com/hd-contact.shtml to locate your county's local help desk number should you have any questions.


Thank you,


Jerry Windham
Chairman of the Board
Dixie-Net, Communications Provider of the South
jerry@dixie-net.com